Your Go-To Guide for Answers, Tips, and Curated Luxury Experiences.

Find expert answers to your most pressing travel questions and uncover insider tips for crafting unforgettable, luxurious journeys.

Your Journey, Our Commitment: Personalized Travel Every Step of the Way

  • Our team in India. and our partners in each destination keep close tabs on current conditions, including consulting with all applicable governmental agencies. We will be in touch if we believe there is any reason to be concerned about your destination or if there is a possibility that we may not operate your trip.
  • We are also enhancing our existing health & hygiene protocols to ensure every aspect of your trip is as safe as it can be.
  • We won’t operate any package unless we’re confident that we can keep you safe and healthy and provide a high-quality experience. This has been our philosophy even for ourselves. If we decide that it’s best to not operate your trip, or are unable due to travel restrictions, we will work with you to modify your travel plans with no fees or penalties.
  • In the unlikely event that something happens while you’re on tour that might interrupt your trip or put you at risk—we’ve got your back. Rest assured that we’ll get you home as quickly and safely as possible, working with our partners and the authorities and using all of our resources and expertise.
  • Even with the most meticulous of planning, international travel is still sometimes unpredictable. We recommend you purchase travel insurance that provides coverage for many of these unforeseen situations, such as the comprehensive travel protection plan from a travel insurance company.
  • In today’s times, flexible travel plans are more important than ever. Our booking policy gives you the freedom to change your plans until your final payment due date (75 days before departure for most packages).
  • Changes or cancellations after your final payment due date are subject to fees, which vary by package, and some packages may not offer flexible booking. See our Terms & Conditions for more information.
  • If you’d like to make a change, please let us know as soon as possible.
  • We recommend you purchase travel insurance to further protect you and your travel investment against the unexpected. 
  • Benefits include coverage for trip cancellation (for a covered reason), interruption or travel delays, missed connections, lost or delayed baggage, and emergency medical & evacuation coverage if you become ill or are quarantined while travelling. However, it does not provide coverage for trips that are cancelled solely due to travel advisories/restrictions or fear of getting ill. The policies will contain exclusions and limitations please read the fine print clearly to understand exclusions and coverage details. Ensure to check if the coverage covers specific countries you are travelling. 
  • Entry and visa requirements vary by destination, where you’re coming from, and your nationality.
  • For your convenience, we provide detailed entry requirements for all of our destinations, which you should review carefully.
  • Better yet, check the “Before You Go” page that we will share with each advisory for your package to find out all the specific entry requirements for your trip.
  • Unless otherwise stated, it is your responsibility to determine the requirements that apply to you and to comply with them, including obtaining any necessary visas or other travel documents by the required deadlines and carrying them with you.
  • Especially with COVID-19, requirements are subject to change, so check back for the latest before you depart.
  • No. For most packages, we only require a per-person deposit to hold your booking. (The amount varies by package.) This deposit will be applied towards the cost of your package.
  • Your balance is due later. The due date will be shown when you book. For most packages, the due date is 75 days before departure. If you are booking close to the departure date (usually one that departs in less than 75 days), your final payment may be due within 72 hours.
  • You can enter special meal requests when you book with an agent or complete your online registration, shortly after booking.
  • We will try and ensure to try and book properties that can comply with these requests (there can be additional charges in case of such requests) we will also try and book meals even on flights that are close to the desired meal request.
  • In any case, we will keep you posted as to how much we have been able to incorporate your meal requests into the itinerary.
  • Please double-check meal requests with the airline 72 hours before departure, and with our representatives upon arrival.
  • You can enter special requests when you book with an agent or complete your online registration, shortly after booking. We will try and ensure to try and book properties that can comply with these requests (there can be additional charges in case of such requests).
  • In any case, we will keep you posted as to how much we have been able to incorporate your requests into the itinerary. 

Ask Your Travel Expert: Tailored Solutions for Your Journey

Submit your questions to receive personalized answers and expert insights that help you plan the perfect luxury escape, whether you’re looking for unique experiences, insider tips, or logistical support.

Discover Our Expertise: Your Questions Answered on Destinations, Experiences, and Curated Luxury Travel

AnnaSol stands out for its dedication to personalized and sustainable luxury travel experiences. We have a research team that works continuously to ensure we have all the relevant data sets, tools & vetted partners who can provide the service as per the service quality that we uphold.

  • Our expert team at AnnaSol Journeys boasts over 50 years of combined experience, spanning diverse corporate backgrounds and high-impact roles.
  • We have excelled in managing complex, high-value transactions in leading organizations such as ITCNikeBajaj FinanceJETROPrincipalABFRL, and MSC.
  • Having worked closely with senior business leaders, founders, CEOs, and top-tier professionals, we have an in-depth understanding of the intricacies of luxury travel and corporate needs.
  • We go above and beyond to curate travel plans that not only meet expectations but create unforgettable moments and a true ‘wow’ factor with every journey.

From private island escapes to immersive cultural experiences, we curate a diverse portfolio of luxury travel destinations. With extensive research and strong local connections, we specialize in crafting bespoke journeys across Southeast Asia, the Middle East, and select regions of Africa, ensuring each destination offers unmatched exclusivity and personalized attention to detail.

We prioritize safety, sustainability, and delivering truly unforgettable experiences, making us a leader in luxury travel. Leveraging advanced technology like CRM systems, a dedicated customer app, and round-the-clock concierge support, we ensure seamless connection and meticulous curation for each journey, every step of the way.

Absolutely! Our focus on bespoke travel experiences allows you to tailor your journey to your preferences.

We specialize in crafting bespoke luxury travel experiences tailored to your desires. From exclusive access to hidden destinations to seamless travel logistics, we ensure every detail is meticulously planned. Our commitment to sustainability ensures your journey is both indulgent and eco-conscious.

All You Need to Know: Invoicing, GST, Payments, and Insurance FAQs

  • We accept UPI, NEFT & RTGS, All types of Credit Cards (VISA, MasterCard & American Express), and payments from any of your wallet accounts.
  • To pay your deposit: the easiest, fastest, and safest way is with your credit card or UPI account using our secure online booking system. 
  • For all bookings made through AnnaSol Journeys, applicable Goods and Services Tax (GST), as well as any other local or international taxes, will be included and detailed on your invoice.
  • The specific tax rates depend on the destination, type of services, and travel products selected. Typically, GST in India is 18% for most travel and hospitality services, with variations based on the nature of the service (e.g., accommodation, air tickets, or concierge services).
  • For international services, we ensure compliance with respective destination regulations. Feel free to contact our team if you need a detailed breakdown or have questions about specific tax components.
  • For international payments, certain transaction fees may apply depending on the mode of payment and bank policies. We strive to minimize these fees by using secure international payment gateways and providing a transparent breakdown of any additional charges.
  • Including these FAQs will help address potential concerns your clients may have and set clear expectations around the invoicing and payment processes.
  • Refunds will be processed based on the cancellation policy applicable to your booking. The amount will be credited back through the original mode of payment within 7-14 business days. For partially paid bookings, the refund will be adjusted accordingly.
  • Cancellation fees are dependent on the service provider’s policy, the time of cancellation, and the type of trip booked. The cancellation terms, including applicable penalties, will be clearly outlined in the invoice. For peace of mind, we recommend purchasing trip cancellation insurance.
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